Help Center
How can we help?
Find quick answers about orders, shipping, returns, sizing, care, gifting, and crystal guidance.
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Track Your Order
Use your shipping email to review order updates.
Returns & Exchanges
Review timing, eligibility, and return steps.
Contact Us
Still need help? Email or text the Merid team.
Frequently asked
Eligible unworn pieces may be returned or exchanged within 30 days of delivery with proof of purchase. Return shipping is not included unless the item arrived damaged or incorrect. Sale items and personalized pieces may be final sale.
Once your order ships, tracking details will be sent to the email address used at checkout. If you cannot find your tracking email, contact us with your order number.
You can browse by crystal, chakra, or intention in the shop. If you are unsure where to begin, the assessment can help you narrow your starting point.
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